Refund Policy

Why refunds go through the store

Every Supporter plan and gift is paid through the App Store or Google Play. We never receive your card details, so we can't send money back ourselves. Apple and Google review each request and decide on it under their own policies.

iPhone and iPad

1. Go to reportaproblem.apple.com and sign in with your Apple ID.
2. Choose the option to request a refund.
3. Pick a reason, then select the Scroll the Standard Works purchase.
4. Send the request. Apple will email you its decision.

Apple's full instructions are on Request a refund for apps or content that you bought from Apple.

Android

Open your order history in Google Play, find the purchase and choose to request a refund. Google's refund policy page explains when Google can refund you directly.

Google says contacting the developer is often the quickest route, so you're welcome to email [your support email] with your Google Play order number. We'll review it and, where it's fair, refund you through Google Play.

Cancel instead

If you'd rather stop future payments, cancel the subscription in your store account:

• On iPhone or iPad: Settings, your name, Subscriptions.
• On Android: Google Play, your profile picture, Payments & subscriptions, Subscriptions.

You keep the Supporter extras until the end of the period you've paid for. Deleting the app doesn't cancel a subscription.

The free trial

The monthly and yearly plans start with 7 days free. Cancel at least 24 hours before the trial ends and you won't be charged.

Lifetime plans and gifts

Lifetime Supporter purchases and one-time gifts are refunded the same way, through Apple or Google. Gifts unlock nothing, so a refunded gift doesn't change anything in the app.

Your consumer rights

Nothing on this page limits any refund rights your local consumer law gives you.

Need help?

Email [your support email] and we'll walk you through it.